Houston is a community with an energy born of residents from around the globe who've made the city their own, shaping its character, culture, dining and industry as they build their futures. Our urban fabric is woven of two million stories and a unique open-hearted welcome. Ours is a city where people can be themselves and belong to something bigger.

Houston First recognizes and appreciates the importance of cultivating an environment that nurtures talent; values different perspectives and backgrounds; and, above all, is respectful to everyone.

Several years ago, the organization engaged a global workforce company to assess team member perception, which included a survey of nearly 70 statements. Houston First not only scored above the average, but also scored high enough to receive the prestigious Great Place to Work certification. In 2023, 2024, and 2025, the organization completed the assessments again, and earned the certification each year.

In 2022, Houston First formed a Team Member Resource Group with the purpose of creating an environment in which all Team Members feel valued, included and engaged to do their best work and bring great ideas to the table. The Resource Group is made up of diverse members of all levels and departments and is responsible for setting goals and assuring implementation of programs and policies that foster an environment of inclusion and engagement. It is this group that reviews the findings of the Great Place to Work survey and develops recommendations.

The organization continues to build on these efforts through expanded professional development resources and training for staff as well as additional educational activities around cultural heritage months.